As both a retired Director of Operations, Director of Client Success, and a retired small business owner, Ms. Gower's previous experience and leadership place her in a pivotal role to inspire client loyalty by improving processes and practices, championing a supportive company culture, and training teams to deliver outstanding client experiences every time. Her driving business philosophy is that company success is directly tied to client success; without clients, the company flounders. Her approach is simple: truly hear the client's need and thoroughly know (and able to teach, if necessary) how the product or service fits their need. A few traits, she's honed to enable this are empathetic listening, attention to detail, and mindfulness.
Ms. Gower graduated Magna Cum Laude, earning her undergraduate degree in Anthropology, with a minor in Sociology. She is a member of Phi Theta Kappa and Sigma Alpha Pi, holds certifications in Google Analytics and Six Sigma, and was previously named Volunteer of the Year.
As a native New Mexican, Ms. Gower recommends taking time out to enjoy our unparalleled sunsets and beautiful mountain scenery, romping around in the snow, and admiring the night sky in the Jemez. In her rare free time, she finds joy from gardening, baking for family and friends, is a serious Words with Friends competitor, loves traveling both foreign and domestic - road trips are always in her back pocket, reads any Stephen King or Robert Heinlein novel she get can her hands on, knows that the best cure for insomnia is watching a soothing old favorite like Alien or Die Hard, and is a Star Wars fan for life. See her middle name.